WITH more than 25 years in the smash repair industry, Frank Marinelli knows what it takes to keep customers happy, and now South Gippsland residents can enjoy the benefits of that expertise at the newly opened Korumburra Auto Body Repairs.
Frank and his friendly team of panel beaters, spray painters and admin staff have made it their mission to deliver repairs and detailing of the highest quality, without the hassle.
Offering a range of services including insurance claims and restoration work, they’ve gone above and beyond to ensure an exceptional customer experience from start to finish.
From the warm, welcoming reception area, where you can enjoy free wifi and refreshments while you wait, to the free loan car you can use while your car’s being worked on – it’s all part of maximising comfort and convenience.
“Car accidents can be a pretty traumatic time, so I see it as part of my job to help and guide people through the repair process in a calm and comfortable environment.
“We don’t want to be meeting people outside in the rain and just handing over the keys,” Frank said.
Frank’s even available on Saturdays (by appointment) and he’s happy to come to you to provide a quote, on site repairs (if suitable) or a free pick up and drop off service, if you can’t get to the workshop yourself.
“We like to make it a hassle-free situation as much as possible. And that’s why we offer things like the free courtesy car – so people can get on with their lives and let us worry about the repairs,” Frank said.
“We’ll do anything we can possibly do to keep the wheels turning for people.”
Going the extra mile for his customers is something Frank’s been doing for the past 18 years as an approved insurance repairer at his successful business in Clayton South, ‘Fix Auto’.
That business is still going strong, but Frank’s happy to call Korumburra his new home and ready to impress a whole new community of customers.
“Korumburra’s an up and coming area, so I took the opportunity to make a ‘tree change’ and move into an area that was growing,” he said.
“I like helping people and I’ve researched the area and found there was a need for a quality repairer with good quality products and equipment. The insurance companies are happy we’ve opened and we’ve had plenty of work coming in. It’s been a very receptive welcome.”
If your car’s in need of repairs, give Frank and the team a call on 5655 1756 or 0487 005 279.