editors letterIt beggars belief that the senior management and officers of South Gippsland Shire Council believe that they are exempt from productivity improvements like other businesses and organisations.
I have worked in senior positions in governments and the university sector in Australia for the past 20 years.
For the past 10 years state and commonwealth departments and universities have been subject to productivity improvements that have changed the way they do business without reducing service levels.
I was alarmed at the recent press comment by CEO Tim Tamlin that in essence said with the reduced ability to increase rates councils we will have to cut services.
While other organisations and businesses change how they are organised and their business models to ensure continuity of services, it’s a sad day when the first line of response is to cut services.
Organisation can restructure to leaner and flatter structures, institute productivity improvement programs, utilise smarter procurement, use shared services models to reduce costs, digitalise services and supports to reduce transaction costs, as ways of maintaining direct service levels.
Council has increased its management structure substantially in the past five years with significant ongoing rate rise.
It is now time to stop the administrative and bureaucratic approaches and to start leading productivity improvements that will guarantee essential services, such as libraries, HACC services and pools?
Anything short of this just proves that we are over administered and under led with little strategic acumen.
Gabrielle Gloury, Foster North.