THOUSANDS of people in parts of Bass Coast and South Gippsland will be cut off from their landline and internet connections next month unless they switch to the nbn.
In early March, the old network will be shut down in parts of Mirboo North, Wonthaggi, Dalyston, North Wonthaggi, South Dudley, Wattle Bank and Inverloch.
Last week, the nbn warned existing landline and internet services will stop working if people do not make the switch.
“While the majority of households have switched their broadband services over to the new network there are those yet to do so and they risk being disconnected once the copper network is decommissioned commencing in March,” said Ebony Aitken, the head of nbn in local Victoria and Tasmania.
In April, nbn contractors will begin shutting down the old copper network in Inverloch.
“Making the switch to the nbn broadband access network is not automatic which means people who want to maintain their landline phone and internet access must contact their preferred phone and broadband retailer to place an order for an nbn service as soon as possible,” Ms Aitken said.
“We are particularly urging people with special equipment, including EFTPOS terminals and medical and security alarms, which operate using a landline phone connection, to check with their preferred service provider about their compatibility and assistance in moving these services across to the nbn broadband access network.”
Once the nbn network goes live in an area, residents and businesses have an 18-month window to contact a phone or internet provider and organise a new service.
After this time, the nbn broadband network will replace most existing landline phone and internet services and the old copper network will be decommissioned.
The 18-month disconnection window does not apply to those areas covered by an nbn fixed wireless or Sky Muster satellite service who can choose to keep their existing copper service.
As parts of Wonthaggi were switched on at slightly different points, some residents in other parts of Wonthaggi and Cape Paterson will have until early May to make the switch.
To find out when your landline and internet will be disconnected, go to